Known Issues

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  1. It doesn't fit the screen on a Galaxy S8

    It doesn't fit the whole screen on the Galaxy S8

    25 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Notifications from Google Messenger app broken.

      Have used Messenger and Next for many months. However, after recent updates to these apps, the Messenger notifications are not reliable. Even though the settings in Next should support them, I never get the text now and rarely see the unread indicator on Messenger's icon at the bottom of Next's screen. However, if I am near the phone when a message arrives, I will hear the sound for that. I really need this to work for my real estate business. I plan to submit this issue to Messenger also.

      38 votes
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        9 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 37 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • notifications missed

          i noticed that some notifications are not appearing on locked screen. settings show enabled yet some are skipped. not too reliable as i have to resort to native os notifications.

          19 votes
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            5 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • No matter how many times I enable Next in the Notification Setting, Notifications wouldn't work.

            It keeps on asking that I should enable Next in the notification setting, eventhough it is already enabled.

            6 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • sometimes Next Locker crashes my phone

              today the locker is crashing my phone and I have to restart it

              127 votes
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                13 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • removing shortcuts from launchbar

                To whom this may concern, how can I remove the app-section from launchbar?
                best wishes, Peter Bøgedal, Denmark

                7 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Lockscreen always keeps deleting shortcuts. Happens plenty of times.

                  It's always happening. I'm constantly having to add my shortcuts back. This has happened a good amount of times and find it frustrating.

                  One day they won't be there anymore and have to add them back. A few days later, again they will be gone. Over and over and over again it's happening and I'm considering switching to an alternative Lockscreen app due to this issue.

                  Also another issue. When an app gets updated, the shortcut for that particular app disappears and I have to constantly add them back. It's more frustrating because multiple apps will update and be removed…

                  10 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • The wallpaper changes sporadically.

                    The wallpaper sometimes changes to the nature one (incorrect), next time it is back to my homescreen wallpaper (correct).

                    10 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • After app updates app shortcuts are removed

                      After updating apps they disappear from the shortcuts list

                      10 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Next isn't responding..

                        Sometimes when trying to unlock my phone I get a notification that Next isn't responding and I have to restart my phone to close it because it won't let me select any of the options available. I have had this problem with Next only.

                        58 votes
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                          6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Can I unlock my screen by swipe down, right or left? I don't like swipe down

                          Can I unlock my screen by swipe down, right or left? I don't like swipe down

                          18 votes
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                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Shortcut issues

                            Why is it that the shortcut continues to be removed from the lock screen. Very annoying.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Set Location "work" without WIFI

                              Since last update, I'm not be able to set my work location manualy without wifi connection. I don't have wifi on my workingplace. So please remove this "feature" ?! I want use smartlock for my workingsplace again. :(

                              24 votes
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • unable to turn off device on the lockscreen

                                Long-pressing lower buttons in Galaxy S series shows pop-up screens with the option to turn device off. This is disabled in your app and I have to unlock it first to make the pop up appear

                                4 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • During a phone call device gets unlocked. In this way anyone knowing my phone number can unlock my device. .

                                  During a phone call device gets unlocked. In this way anyone knowing my phone number can unlock my device. .

                                  2 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • App is not showing my apps I frequently use

                                    I have Accessibility turned on and everything but when I click show shortcuts it takes me to the Accessibility setting and tell me to turn it on when it is already showing that is on.

                                    2 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Locks randomly after turning on phone

                                      Every time that I start up my phone and after I have gotten through the initial lock screen, it will always lock once or twice (sometimes three times) randomly in the first couple of minutes of usage.

                                      2 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • SMS notification badge

                                        I use Messenger by Google for SMS text and have this as one of my app shortcuts at the bottom of the Next Lock screen. When I receive a text and view it on my phone, it's marked as read and any notification badges on my home screen disappear. However, Next continues to show a notification badge over the Messenger shortcut at the bottom of the lockscreen even though all messages have been read. Misleading as it makes me think I have a new message when I don't.

                                        11 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Smart lock doesn't remember location

                                          Smart lock doesn't remember location Home or Work. After a few correct open without locking it is neccecery put pin or pattern.

                                          54 votes
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                                            9 comments  ·  Flag idea as inappropriate…  ·  Admin →
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