Known Issues

Below are a list of known issues, cast your vote to receive updates on a specific issue. Also, please add a comment with more details if you have them.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Lock Screen Won't Appear on Pixel Phone Running Android 8 (Oreo)

    I have just tried to use the Next Lock Screen on a Google Pixel phone running the released version of Android 8 (Oreo) that was updated on my phone recently.

    The Next lock screen won't appear. When I go to unlock the device, the default lock screen appears first. After I enter my pattern, or use my fingerprint, the Next lock screen will flash up very briefly before going straight to the home screen.

    I have confirmed that Next has permission to draw over the top of other apps, as well as having all other permissions requested upon initial configuration…

    159 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      16 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • My favorite 10 apps keeps getting reset

      Twice today all my "quick access" apps have been erassd and I get a message to choose my favorite apps.
      TWICE IN ONE DAY!!!

      Le ME set up the apps I want and you leave them alone!

      35 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        9 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • not receiving SMS when 'display SMS content' is set to on

        over the past month or so, most SMS texts were not being received at all. this coincided with an Android update that may have enabled LTE (or coincidentally enabled via the network provider). when I turn off 'display SMS content' new texts come through, but all previous ones were lost forever (didn't know if people were contacting me which is a "major" app fault). pls correct this urgently, I have had to disable this setting in the meantime which was only found via thorough testing of phone network settings and then narrowed to this specific app fault.

        2 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          9 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • this does not fill entire lock screen on galaxy s8

          this does not fill entire lock screen on galaxy s8.

          7 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • the lock screen doesnt appear imidiately sometimes.

            lock screen doesnt appear imidiately sometimes.

            32 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • keeps reverting back to default lock screen randomly

              on android 6.0,had no issue like this on 5.0. keeps changing and wont stay as my lockscreen for more than an hour at most, sick of disabling then renabling to fix.

              6 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • I gave your app permission for notifications but but anytime I receive a message it doesn't show on the screen please help

                I tried to enable notifications on the lock screen, it says I should grant app permission for notifications, but it was already turned on and anytime I remove the tick and Re tick it, it doesn't work please help your app is really nice this is the only problem I experienced

                14 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • heavy battery drain

                  I'm experiencing heavy battery drain on the most recent version of the app. the phone is very warm and you can almost watch the percentage tick down. Help!

                  21 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Can't find the intelligent unlock option anymore

                    I can't find the option to set Next Lockscreen to jump the pin request if I'm connected to a specitic Wi-Fi network.

                    12 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Next lock screen automatically opened without my input.

                      My pin-enabled Next lock screen automatically opened without me entering the pin after I received a WhatsApp message.

                      11 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • 23 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • it takes a little bit longer time to open with fingerprint than usual. and I see the lock screen before passing to the home screen

                          opening with fingerprint seems to take longer time and comparison with not using nex lock screen app

                          while opening with the fingerprint the lock screen of the (next )app is shown before passing to the home screen

                          6 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Location

                            The 'where are you now' feature doesn't work anymore.

                            11 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • when skipping to a next song, it skips through many songs even though I only tapped once.

                              I use Spotify on my LG G4, and when I want to skip a song, I press the next song button on the Next lock screen. Instead of skipping one song however, what happens is that all songs are skipped at once even though I only tapped the next song button once.

                              5 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 4 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • 5 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • android pay does not recoginise Next lock screen security.

                                    Android Pay requires phone screen lock security. I disabled the regular lock screen pw in favour of a Next pin.
                                    I immediately received a notice from android pay that my credit cards will be erased in 5mins if I didn't set up a secure lock screen. So android pay didn't recoginise Next screen security. I then had two secure layers. Next and generic android/samsung.

                                    5 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Next Lock Screen flagged as Trojan.Svpeng.rn by Malwarebytes

                                      As of this morning Malwarebytes for Android is flagging Next Lock Screen app on my phone as positive for Trojan.Svpeng.rn. I'm hoping it's false positive, any info on this matter would be appreciated. Phone is Prestigio DUO 5505 on KitKat. Thank you.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • it shows notification content. despite its already off by system settings.

                                        i dont want people reading the content while im away from my phone.

                                        5 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • No notification on lock screen for Whatsapp and other Apps

                                          I can't see Whatsapp and other App messages on lock screen

                                          13 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 104 105
                                          • Don't see your idea?

                                          Known Issues

                                          Feedback and Knowledge Base