Known Issues

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  1. Cuts off Voicemail Playback

    This issue seems to be occurring when a user is listening to their voicemail, and the screen locks due to timeout or proximity.

    103 votes
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      37 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Switches off upon cleaning/boosting the RAM of my device

      The Next Lock Screen switches off automatically when I boost my RAM (using CM Cleaner)..

      60 votes
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        23 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Dear users,

        We have made some improvement to this issue in recent 3.9 update. Please upgrade and have a try to see if this still repros. Please note on some phones you need to add Next to white list of security center. For example, on Xiaomi devices, you need to allow “auto start” in xiaomi security center. On Huawei devices, you need to set trust app for Next and allow “auto start” in auto start manager. Please report your phone model, android version if you still repro this issue with 3.9 update.

        Thanks
        Qiang, Next Engineering Team.

      • Wallpaper Changes On Its Own

        Bing wallpaper is not activated, but seems to activate either at random times or when the phone is restarted.

        54 votes
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          10 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Fingerprint Lock Not Supported Error Message

          If your phone has a built in fingerprint scanner, but you're getting an error message stating that it is not supported, please vote on this issue and comment below with your device type and OS version.

          Information on currently supported devices can be found in our FAQ section, here: https://nextlockscreen.uservoice.com/knowledgebase/articles/864843-how-does-fingerprint-unlock-work

          Additionally, you can vote at the link below for adding fingerprint compatibility for more devices.
          https://nextlockscreen.uservoice.com/forums/271501-ideas/suggestions/13184847-add-fingerprint-unlock-option-for-more-devices

          327 votes
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            227 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Wallpaper Not Changing

            when I set a new custom wallpaper for all modes, it doesn't change instantly but only when I change the mode to something else and back (e.g from home to on the go to home). I am using a HTC one m8 with android 5.0.1

            22 votes
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              4 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Lock Screen Freezes After Wrong Password Lockout

              When getting the pattern password wrong more than 5 times it temporarily locks, but sometimes it freezes the timer.

              49 votes
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                14 comments  ·  Flag idea as inappropriate…  ·  Admin →
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