Known Issues

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  1. Sms notification from textra and evolve not waking or showing on lock screen when screen is on. Contact name not shown instead "Textra"

    Sms notification from textra and evolve are not showing on lock screen when screen is on. Also contact name not shown instead "Textra" is shown. Worked perfect before the most recent next app update. I have an S7 that's been running 6.0.1 for months. Other sms apps wake screen and show notification with contact but they don't have "dismiss" functionality which I love about next. When dismissing a textra notification on next lock screen the app ticker is also dismissed. Textra is the only app I've found that does this.

    153 votes
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      13 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • App shortcuts keep getting shuffled and replaced

      Every couple hours your "smart" shortcuts thing decides the apps I've chosen aren't good enough and chooses it's own. This is the exact opposite of a good user experience.

      68 votes
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        12 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • it is draining battery fast

        since it access notification and accessibility it drains battery so fast

        72 votes
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          10 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • notifications' content get mixed up

          my notification content got mixed. I had a "time to go home" and a youtube video. After dismissing a few other notifications, these two got combined. The youtube. notification header and the content of thr time to go home. Have a pic if you request it.

          40 votes
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            14 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • can't add snapchat to launchpad

            I used to have the Snapchat app on my quick launch launchpad. After the latest update, Snapchat disappeared (when Next yet again erased my settings for the update) and Snapchat is no longer selectable as a quick launch app under All Apps.

            23 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • App Shortcuts Randomly Reset

              This appears to happen randomly, and not in conjunction with an update or app/device restart. All of the apps in the launcher will reset, requiring the user to manually place them back in.

              255 votes
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                69 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Next Settings Lost During Update

                After Next gets updated, I am having to again choose apps which can show notification on lockscreen screen as well as the apps that need to be hidden on the apps drawer and the settings for weather. However, it still remembers my home and work locations and the wallpapers I set for each mode.

                167 votes
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                  47 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Flashlight Turns Off When Screen Is Locked

                  When the screen turns off automatically or manually, flashlight also turns off.

                  28 votes
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                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Continuous Phone Vibrating

                    After update 2.7.0, the phone vibrates every single time I touch the home button. In addition to that, the phone continues to vibrate every couple of seconds even when I'm not doing anything with it.

                    34 votes
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                      12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Battery Drain In Some Devices (v2.4.9 and Above)

                      A small number of our users have reported a battery drain issue when using Next Lock Screen version 2.4.9 - which we are actively investigating.

                      If you believe you are seeing this issue as well, please vote and comment with your device type and OS version.

                      216 votes
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                        88 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Weather Feature Reactivates Itself

                        On AT&T LG G4 with Marshmallow, the weather panel turns back on after being flipped off.

                        21 votes
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                          6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Next Automatically Disables Itself (v2.4.9 and above)

                          Next Lock Screen disables itself automatically and have to turn it off and on frequently.

                          292 votes
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                            56 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Notification Access Randomly Requires Reset

                            Several user have reported getting random prompts from Next to enable notification access, but when checking their settings, access is already enabled and needs to be reset in order to function.

                            106 votes
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                              14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Any PIN Or Pattern Will Unlock Phone

                              Any Pin or Pattern, even though I've set my own, appears to unlock Next.

                              11 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Next Does Not Recognize Home or Work Locations

                                I set home and work when i was in those locations, but Next does not make the change when I'm moving again. I have to make the change manually... if I restart the phone the lock screen its start in the right location but does not change again.
                                Galaxy S4 with Android 5.0.1 - Next v2.4.4

                                125 votes
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                                  15 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Next Automatically Disables Itself

                                  I have to enable the lock screen again and again as it automatically disables itself

                                  264 votes
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                                    54 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Bing Wallpaper Updates are Delayed

                                    Bing wallpaper on my PC changes half day before it changes on Next and sometimes it doesn't.

                                    150 votes
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                                      37 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Weather reports appearing as the Google Now Microphone with Google Launcher.

                                      This was an issue a while ago, but was resolved. The most recent update has brought the problem back. Any Google Now updates or notifications appear with the Google Now Microphone.

                                      7 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi Folks,

                                        Thanks for voting on this issue. After some recent updates this issue should now be resolved. If you’re still seeing notifications appear as Google Now searches please let us know. As always, feedback from our users is critical to the development of Next, so keep the feedback coming!

                                        Thanks again,

                                        -Andy (Community Manager for Next)

                                      • After Recent Spotify Update Controls No Longer Respond

                                        After the most recent Spotify update Next still shows the music player on the lock screen but the pause forward and back buttons no longer work.

                                        157 votes
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                                          33 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Thanks for voting on this issue. With the release of Next version 2.4.4 the issue with Spotify controls on Next Lock Screen should be resolved. Reporting new issues and voting on known ones are critical steps in allowing us to continue improving Next, so ll your support on this issue is really appreciated.

                                          If you’ve updated to version 2.4.4 and are still having an issue with Spotify controls on Next, please let us know!

                                          Thanks again,

                                          Andy (Community Manager for Next)

                                        • Google Now Notifications Showing as Voice Search

                                          Notifications from Google Now app (e.g. Time to home) are shown with app name as 'voice search' rather than Google Now.

                                          69 votes
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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